Community Support

Practical Mental Health Support in Real Life

Consistent, DBT-informed in-home and community support for NDIS participants living with psychosocial disability.

What Is In-home & Community Support?

This service provides hands-on support in a participant's home and local community.

It focuses on improving daily functioning, stability and participation — not just attending appointments, but building sustainable routines and independence.

Person smiling outdoors — building independence and community confidence

Who This Support Is For

This service suits NDIS participants who:

  • Struggle with daily routines and structure
  • Experience emotional overwhelm in public settings
  • Avoid appointments or community spaces due to anxiety
  • Need consistent encouragement to follow through
  • Benefit from DBT-informed support outside therapy
Forest creek with tall trees — grounded, calm, out in the community

How Support Looks in Practice

Support is tailored to each participant's goals and plan.

It may include:

The focus is stability, safety and forward movement.

  • Morning or evening routine support
  • Support attending medical or therapy appointments
  • Practising community access skills
  • Grocery shopping and budgeting support
  • Building social confidence
  • Developing distress tolerance in public environments
  • Reinforcing therapy goals in daily life
  • Reducing isolation and withdrawal

DBT-Informed Support Workers

Our support workers operate within a DBT-informed clinical framework.

This means:

Support is intentional, not passive.

  • Clear boundaries and predictable structure
  • Calm responses during distress
  • Skill reinforcement rather than reactive problem-solving
  • Consistent communication with clinicians where appropriate

Working Alongside Therapy & Recovery Coaching

Many participants use this service alongside DBT Individual Therapy, DBT Programs, Recovery Coaching and Support Coordination.

This integration keeps everyone aligned and reduces fragmentation of care.

Person composed and thoughtful — navigating NDIS funding

NDIS Funding & Access

This service is typically funded under Core Supports – Assistance with Daily Life or Social & Community Participation.

We support:

If you're unsure about categories or budgets, we can help clarify.

  • Self-managed participants
  • Plan-managed participants
  • NDIA-managed participants

Why Coordinators Refer to Us

Support coordinators value:

We understand complexity and respond steadily.

  • Reliable staffing and communication
  • Structured risk awareness
  • Clear documentation
  • DBT-informed emotional safety
  • Reduced escalation patterns
  • Collaborative teamwork
Two people in a warm, supportive conversation

Referrals

Participants and families can self-refer. We also accept referrals from support coordinators, clinicians and community services. Submit a referral here.

Frequently Asked Questions

Is this therapy?

No. It is practical daily living support, delivered in a mental health-informed way.

Do support workers attend appointments?

Yes, where appropriate and aligned with goals.

Can support be flexible week to week?

Support hours depend on plan funding, but flexibility can often be built into scheduling.

Do you work with high-risk participants?

Yes, provided supports are part of a coordinated and safe care plan.